Good To Go Garages Terms and Conditions
The following Terms and Conditions ("Terms") govern the use of the website and services provided by Good To Go Garages. By using our website or services, you agree to be bound by these Terms.
1. Services
Good To Go Garages offers a range of garage services, including but not limited to: emergency repairs, garage door installations, garage door opener services and garage door remote services. Our team of skilled professionals are dedicated to providing you with the best possible customer service experience.
2. Payment and Fees
All fees for our services are due upon completion of the service. We accept various payment methods, including cash, credit cards, debit cards and Apple Pay. Additional charges apply for after-hours, weekends, public holidays or emergency services.
3. $0 Call Out Fee
Our customers will never be charged for us to simply come out to a job, without completing any work. An example of this may be when a customer calls us out to a lockout, only to discover when we arrive that they have the keys or managed to get in otherwise. Another example may be when customers need us to come out and quote a job in person. The $0 call out fee does not mean we will ever complete work for free.
4. Warranty and Liability
Good To Go Garages guarantees our workmanship for a period of 90 days from the date of service. This warranty covers any defects in workmanship and does not cover damages resulting from misuse, abuse, or normal wear and tear. In the event of a claim under this warranty, our liability is limited to repairing or replacing the defective workmanship at our discretion.
Good To Go Garages is not liable for any indirect, incidental, or consequential damages, including but not limited to property damage or personal injury, arising from the use of our services. Our liability for any direct damages shall not exceed the amount paid for the services provided.
5. Privacy
Your privacy is important to us. We will only collect and use personal information in accordance with our Privacy Policy, which can be found on our website. By using our services, you agree to the collection and use of your personal information in accordance with our Privacy Policy.
6. Intellectual Property
All content on our website, including but not limited to text, graphics, logos, and images, is the property of Good To Go Garages or its content suppliers and is protected by applicable copyright and trademark laws. You may not use any of our content without our express written consent.
7. Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of the state in which we are located, without regard to its conflict of law provisions. Any disputes arising from these Terms or your use of our services shall be resolved exclusively in the state or federal courts located in the state where we are located.
8. Changes to Terms and Conditions
We reserve the right to update or modify these Terms at any time without prior notice. Your continued use of our website or services following any changes to these Terms constitutes your acceptance of the updated Terms. We encourage you to periodically review these Terms to stay informed about any changes.
9. Invoicing and Identity Verification
Unfortunately, there have been instances of customers mistakenly identifying other companies as Good To Go Garages. To ensure clarity and avoid confusion, our technicians will always provide an invoice upon completion of the work. This invoice will include the Good To Go Garages letterhead, clearly identifying our company as the service provider.
We kindly request that customers verify the identity of our technicians by checking the provided invoice and confirming that it bears the Good To Go Garages letterhead. This verification process helps protect both our customers and our company from any misunderstandings or misrepresentations.
10. Contact Us
If you have any questions about these Terms or our services, please contact us at:
Good To Go Garages
Phone: 0483 933 337
Email: info@goodtogogarages.com.au
